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Importance of English Language Communication

English language is an international medium of communication. People use English as a second language to interact and communicate on a daily basis. The English language is a key factor in gaining access to many things. Be it in your career or in terms of knowledge, English language is universally acceptable. In fact, it majorly dominates other languages because of its power of communication. The English language is not as difficult as it is perceived to be. Anyone can learn the language starting with basics. You can gain a lot of information if you know the language well. How to develop English language Communication Skills? You need to learn to slow down when you speak. Always think before you speak if you are a beginner. This will help you to speak more clearly. Always select your words properly as it is an important part of communication. For developing active communication skills, it's important to learn sentences and not only words. The more you use bigger sen...
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Reasons why you should learn to speak English

Learning to speak English requires a lot of efforts from your side. It involves your time, energy, money, and commitment. Joining English speaking course is one way of learning to speak English fluently. These days, people spend more time teaching English and here are some reasons why you should invest time in learning to speak English. 1. Communicating in English is good for your business All good businesses require you to converse in English. If you want to excel at your workplace, you should be able to communicate with clients in English. English is a language that is spoken by people worldwide. If you know this language, you have the chances to reach more and more customers. 2. English is the language of research All the latest study in the field of science and humanities is published in English. If you know how to read, write, and speak English, it becomes easy for you to understand these research papers and share your knowledge with the world. If you refuse to do that, y...
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21 English Phrases Call Center Representatives Can Use Over and Over Again

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“Kind words do not cost much. Yet they accomplish much.” – Blaise Pascal When your job is to talk to your company’s customers, it becomes necessary to know what to say. While many companies understand the importance of good customer service, not many of them focus on improving it . But as a call centre representative, you’d want to help your customer as much as you can. Using the right words can help you considerably in this regard. Why use selective words (or phrases)? The choice of words can have a huge impact on your service quality. In most of the cases, when a customer comes to you, he or she is confused and/ or frustrated. The customer wants to know the answers to an issue or he/she wants to resolve one. You’ll be the person who will be taking care of the customer. If you irritate the customer, he or she might stop using your company’s product. On the other hand, if you treat the customer the right way, you might increase the company’s revenue. The difference in ...
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